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「I have stayed various hotels in Newcastle, but the Malmaison was one of the best hotel in the city. I recommend to all who is visiting Newcastle.」

「ニューカッスルの郊外にあり、ホテルの周りには何もないですが、中のバーやレストランで十分に楽しみました。またプールは小さいですが、子供と遊ぶにはちょうど良かったです。 広く、安く、綺麗な部屋でした。」

「This is a little gem of an inn. The drive along the way is picturesque and Otterburn itself is darling. Our host for the Old Post Office was very accommodating. We arrived after the normal check-in time and she was very welcoming. Our room was immaculate and our shower had lots of hot water. Breakfast was excellent, including our coffees (flat white and vanilla latte). We also enjoyed the back patio area with plenty of seating. Definitely recommend this inn!」

「Check in was easy and efficient. The room was all that could be expected, plus a few extras. A jar of a variety shortbread biscuits was a surprise along with an extremely varied options for hot drinks, i.e. Horlicks. A bowl of fruit was also an unexpected delight. The bathroom was well appointed, with shampoo, soap etc in pump pots. The bed itself was supremely comfortable with more than sufficient coverings. A large fan completed the array of convenience items, really handy with recent weather...

「Don’t bring a cat - there’s no room to swing it in the bedroom. And the TV was comically small. That being said, it was clean and tidy and the food excellent. Staff also very friendly.」

「All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless.」

「Very helpful, friendly staff who greeted us when we dropped off our bags, before normal check in time as we were going to a wedding and returning very late. All went very smoothly and a goid breakfast freshly served the next day rounded things off nicely」

「Reception staff wasn't kind. I felt it was arrogant. I began to wonder if it was because I am Asian. Just one person...not everyone. The area was surrounded by major roads, which made it difficult to get around without a car.」

「The staff were excellent and couldn’t be more helpful. The lobby and bar areas were nice. We had to change rooms as our first room wasn’t clean. We were moved to a better room only to find scaffolding being put up outside our room on the first day. We went out for the day and when we came back there were workmen on the scaffolding. We decided to pack up and go home a day earlier than planned. We only stayed one night when we had paid for two. We won’t be going back to this hotel. It needs to...

「Extremely clean and smelled nice . Able to leave luggage prior to book in . Reception very helpful . Lovely breakfast . Room of high standard .」