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Sheraton Hokkaido Kiroro Resort

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
167 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kiroro Resort
    13 min walk
  • Popular Location
    Ski Village Asari
    14 min drive
  • Popular Location
    Mount Tengu
    31 min drive
  • Airport
    Sapporo (OKD-Okadama)
    52 min drive

Choose dates to view prices

Book online or call:

03-6743-6572

    About this area

    Akaigawa

    Sheraton Hokkaido Kiroro Resort is located in Akaigawa. Kiroro Resort and Shin Nihonkai Ferry are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Sakaimachi Street and Rinyu Morning Market. Traveling with kids? Consider Tonden Farm and Yamamoto Sightseeing Orchard.

    What's nearby

    • Popular Location
      Kiroro Resort - 13 min walk
    • Popular Location
      Ski Village Asari - 14 min drive
    • Popular Location
      Asarigawa Hot Spring - 25 min drive
    • Popular Location
      Mount Tengu - 31 min drive
    • Popular Location
      Kokusai Ski Resort - 38 min drive

    Getting around

    • Sapporo Inaho Station - 39 min drive
    • Sapporo (CTS-New Chitose) - 83 min drive

    Restaurants

    • Rivierouge – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily.
    • Hokki – Restaurant offering Japanese cuisine. Serves dinner daily.
    • Mountain Cafe & Bar – Bar. Serves light fare daily.
    • Lumiere – Café. Serves lunch daily.

    About this property

    Sheraton Hokkaido Kiroro Resort

    Ski into Sheraton Hokkaido Kiroro Resort, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a sauna. All 140 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with DVD players. Room service, premium bedding, and free weekday newspapers are among the other amenities available to guests.

    Renovations and closures

    The property is closed during June, October, and November.

    Policies

    Check-in

    Check-in between 3 PM - midnight

    Special check-in instructions

    Airport shuttle service is available on request from 10 AM to 4:30 PM. Fees may apply. Contact the property in advance to get details.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child stays free when using existing bedding.
    • Rollaway/extra beds are available for JPY 5500.00 per day.
    • Cribs (infant beds) are available for JPY 2160.00 per stay.

    Pets

    • Pets allowed
    • 2 per room
    • Restrictions apply
    • For more information contact the property at the number on the booking confirmation

    Payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: JPY 2600 for adults and JPY 1300 for children (approximately)
    • Airport shuttle fee: JPY 3200 per person (one-way)
    • Airport shuttle fee per child: JPY 3200 (one-way)
    • Crib (infant bed) fee: JPY 2160.00 per stay
    • Rollaway bed fee: JPY 5500.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    Pool access available from 3 PM to 9 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Property is also known as

    • Sheraton Hokkaido Kiroro Resort Akaigawa
    • Sheraton Hokkaido Kiroro Resort
    • Sheraton Hokkaido Kiroro Akaigawa
    • Sheraton Hokkaido Kiroro
    • Sheraton Hokkaido Kiroro Resort Japan
    • Sheraton Hokkaido Kiroro
    • Sheraton Hokkaido Kiroro Resort Hotel
    • Sheraton Hokkaido Kiroro Resort Akaigawa
    • Sheraton Hokkaido Kiroro Resort Hotel Akaigawa

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Roundtrip airport shuttle (surcharge) from 10 AM - 4:30 PM
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 7 AM–10:30 AM: JPY 2600 for adults and JPY 1300 for children
    • 2 restaurants and 1 coffee shop/café
    • 1 bar
    • Room service available

    Things to do

    • 2 indoor pools
    • Arcade/game room
    • Bicycle rentals
    • Children's pool
    • Cross-country skiing
    • Downhill skiing
    • Fitness center
    • Hiking/biking trails
    • Hot springs
    • Karaoke
    • Mountain biking
    • Outdoor pool
    • Sauna
    • Segway rentals/tours
    • Shopping
    • Sledding
    • Snow tubing
    • Snowboarding
    • Snowmobiling
    • Snowshoeing
    • Spa tub

    Family friendly

    • 2 indoor pools
    • Arcade/game room
    • Children's pool
    • DVD player
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Ski equipment rentals
    • Ski-in/ski-out access
    • Skiing lessons
    • Ski passes
    • Ski storage
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • Japanese

    Business services

    • 1 meeting room
    • Business center
    • Conference space

    Outdoors

    • BBQ grill(s)

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Premium bedding

    Bathroom

    • Electronic bidet
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • 32-inch flat-screen TV
    • DVD player

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free newspapers (weekdays)
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Slippers

    Nearby things to do

    Activities

    • Fitness center (free access)
    • Kayaking
    • Outdoor pool access
    • Rafting
    • Ski area
    • Ski lifts
    • Ski runs
    • Skiing

    Where to eat

    • Rivierouge – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily.
    • Hokki – Restaurant offering Japanese cuisine. Serves dinner daily.
    • Mountain Cafe & Bar – Bar. Serves light fare daily.
    • Lumiere – Café. Serves lunch daily.
    4.3

    Very Good

    5 - Excellent
    76
    4 - Good
    68
    3 - Okay
    17
    2 - Mediocre
    1
    1 - Poor
    5
    4.4
    Cleanliness
    4.1
    Service and Staff
    3.5
    Amenities
    4.2
    Property condition

    4/5 Good

    great outside view from room. breakfast spread was excellent

    Stayed 2 nights in Apr 2019

    4/5 Good

    Very convenient ski in ski out location. However, a bit disappointed that the dinner buffet has turned to Shabu shabu, and for sure, the breakfast buffet is worse than last year, obviously cutting cost and raising price at the same time

    Stayed 6 nights in Mar 2019

    5/5 Excellent

    If you want a true ski in ski out experience this is the way the go! We rode right up to the front of our hotel entrance/lobby to resort . Everyone was so nice with us letting us check our bags while coming and going so we could enjoy resort and snowboard while checking in or out. Rooms were clean and we opted for breakfast which came with many different choices to eat . Only down fall was it was very hard to control temperature in the room and it was always very warm at night even with the tiny windows cracked

    Stayed 2 nights in Feb 2019

    5/5 Excellent

    We had a wonderful stay! The staff was so helpful and friendly and the amenities were amazing. The only downfall was that transportation to and from the resort was difficult as we did not know there was only 1 shuttle that had to be booked in advance. That would be a great thing to add in the information when booking.

    Stayed 1 night in Feb 2019

    4/5 Good

    Staff is clearly undertrained and I was assigned a room I did not reserve the first night. Luckily guest services host was amazing and solved the several issues we had. Also, English speaking staff was very limited.

    Stayed 4 nights in Feb 2019

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