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Great location if you are in town to see shows On Broadway
Property left to die. Rooms are in terrible conditions. Gramma style. Shower didn't stop dripping, kitchen sink didn't work/no water. Ceiling peeling, stained carpet. AND this was an upgrade room. To go up you have to press down and to go down you have to press up when using elevator. Overly expensive ...
The room was spacious, and had a microwave, refrigerator and coffee maker. The location is great. There are lots of great restaurants nearby.
This property is so convenient to everything in midtown Manhattan. Very accommodating and will be staying here again soon!
I overall enjoyed my stay. The bed was comfortable and the hotel is located close to Times Square and Bryant Park. However, the shower head was less than good. It was unable to be adjusted due to the style which was awkward to use in the small shower provided.
We had originally booked to stay on the lower floors in the Palace but at the last minute decided to pay extra for the Towers. We had a truly wonderful stay. The double double room was ideal for a family of four. The coffee shop downstairs is beautiful and there is a Pret and a Starbucks just over ...
The room is very clean and everyone has been friendly.
Great location, great staff, very happy with out stay!!
i was impressed with the service and facilities,the staff was very helpful above and beyond
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