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"staff very ni ce"

"It was so pleasure for us to stay and experience Japanese culture in the hotel. Very surprised with their friendlyness- so nice and kind. Driver Ken was the nicest person we've ever met. He made the day for us, and he also made the high ratings of this hotel. 정말 호텔에서 역까지 데리러 와주시고, 중간에 편의점 들리고싶다니 들려주시고, 또 그다음날 점심 식사 예약 및 장소까지 또 데려다주시고 (호텔 체크아웃 이후에도). 이 호텔의 서비스는 그 어떤 4스타 5스타 호텔보다 사람을 기쁘게 해주었습니다. 심지어 기사님 Ken의 친절함은 이루 말할수없이 저희여행 시작을 따뜻하게 했습니다. 감사합니다!"

"We stayed in a room with a private indoor and outdoor bath. We couldn't have asked for a more relaxing experience. Check in and check out were a breeze and all of the staff were wonderfully welcoming. Dinner and breakfast were delicious and the short walk into town allowed us to explore all of the charming shops and restaurants that Yufuin had to offer."

"We love the facility and staff. Hope we can visit again in the future."

"The views are beautiful the staffs are helpful and the spring is so good"

"첫 일본여행에 첫 유후인 여행이라 걱정이 많았습니다. 유후인역에 하차한 후, 그런 걱정은 바로 사라졌습니다. 한국인 직원과 수시로 소통한데다, 고객이 걱정하지 않을 수 있도록 먼저 알아서 챙겨주시는 서비스. 개인 료칸이 있는 아늑한 숙소와 친절한 직원들이 있던 너무나도 만족스러웠던 숙소입니다. 추후에 방문시에는 2박 이상을 하고 싶습니다."

"I loved it! Despite not speaking much Japanese I had a great time. It was really easy to get to from Yufuin station by taxi since there’s a taxi stand right there. The only hard part is if you don’t have a car, getting to and from the station once the front desk closes is somewhat difficult. I brought food with me and snacks before arriving. The water temperature is perfect and the room I rented was beautiful!"