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Suginoi Hotel

Photo gallery for Suginoi Hotel

Featured Image
Outdoor Spa Tub
Outdoor pool
Outdoor pool
View from Room

Overview of Suginoi Hotel

Suginoi Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
874-0822, Oita-ken, Beppu, 1 Kankaiji

Explore the area

  • Popular LocationB-Con Plaza, Global Tower16 min walk
  • Popular LocationJigokumushikobo Kannawa17 min walk
  • Popular LocationBeppu Park3 min drive
  • AirportOita (OIT)37 min drive

Choose dates to view prices

About this area

Beppu

Located in Beppu, Suginoi Hotel is in the suburbs and near theme parks. Some of the area's popular attractions include Hells of Beppu and Kijima Kogen Park. Traveling with kids? Consider African Safari, or check out an event or a game at Oita Big Eye Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • B-Con Plaza, Global Tower - 16 min walk
  • Jigokumushikobo Kannawa - 17 min walk
  • Beppu Park - 3 min drive
  • Beppu City Traditional Bamboo Centre - 3 min drive
  • Kintetsu Beppu Ropeway - 7 min drive

Restaurants

  • Seeds – Serves breakfast and dinner on select days.
  • Ceada Palace – Serves breakfast and dinner daily.
  • Onsite dining venue #3 – Open daily.

Getting around

  • Beppu Station - 4 min drive
  • Kamegawa Station - 8 min drive
  • Oita Airport (OIT) - 37 min drive

About this property

Suginoi Hotel

Family-friendly hotel with 2 restaurants and 2 spa tubs
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 641 rooms provide free WiFi, refrigerators, and flat-screen TVs. Other amenities available to guests include hair dryers, safes, and showers.
Suginoi Hotel offers 641 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa the Ceada has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free roundtrip train station shuttle from 8:00 AM - 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2200-5500 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar/lounge

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Fitness center
  • Full-service spa
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean

Outdoors

  • Garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Separate men/women areas in public bath
  • Spa tub
  • Yukata (Japanese robe)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 20-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property effective April 1st, 2019. The city tax ranges from JPY 250-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2200 and JPY 5500 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is not included for children using existing bedding.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel Hotel
Suginoi Hotel Beppu
Suginoi Hotel Hotel Beppu

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 546 out of 933 reviews
5 - Excellent 59%
Rating 4 - Good. 300 out of 933 reviews
4 - Good 32%
Rating 3 - Okay. 66 out of 933 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 933 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 933 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so nice we enjoying the onsen and very nice dinner and breakfast it’s good we will back again hope we will get soon booking
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun family stay
Excellent family get away. We had no idea what to expect but once we arrived we were blown away by the friendly staff and efficient service provided. We had to park in a separate building then take the shuttle bus but it was easy as the buses ran frequently. The hotel was very clean, the room spacious and well stocked. They provided kimonos and slippers in various sizes for use around the hotel which was a huge bonus. The breakfast and dinner buffet exceeded anything we could hope for as there was a huge variety of tasty foods provided. The hotel had plenty of things to keep our 5 and 3 year olds entertained, their favorite being The Aqua Garden with several nicely sized warm outdoor pools.
Stayed 3 nights in Mar 2021

4/5 Good

Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It’s a very kid and family friendly hotel! Plenty of things to do in the hotel itself. The service was excellent, we have a one year old and the staff is very helpful and detail oriented! The only thing is make sure you know which building your room is in so that you could drop off your luggage before going up to park, it could avoid the hassle of trying to get your luggage onto the shuttle bus after parking as you’ll be taking their shuttle bus to your building!
Stayed 2 nights in Jul 2020