Find hotels near Museum of Brands, London from ￥19,251

"Situated well. Staff ok. Room stinked really badly from the drain in the shower. I was exhausted so I shut the door, opened the window and slept. Workmen woke me up from outside, minimal sleep. Went to breakfast, good choice but had to wait in long Q 10 minutes. Tell chef boiled eggs should be put in non metal serving container then the yolks wont look green/grey. I had the single delux room, really it should be cleaning cupboard. When returning from breakfast, a man holding a toolbox came out of my room without permission from me to be there hadn't said anything so they already knew there was a problem. Very poor show. I want my money back."

"Fantastic hotel. Great location, very clean. Staff really friendly and helpful. Would definitely stay again "

"Overpriced hostels, it's alright overall, but their customers service is horrible, I ask them multiple time over multiple day for clean towels and I only got them on day 3, they do not clear our room regularly either, I upgraded to have coffee in my room and they keep forgetting to give us coffee and would mix decaf with regular cafe even after requesting no decaf, its full of young students everywhere and the room are ridiculously small ( even after I upgraded my room to more space which costed me quite a bit ) the room was the smallest room I ever been in. It felt as if it was a hostel not a hotel at all. Won't be going back."

"Wonderful hotel supported by a great team and a cracking location"

"I chose this hotel because of its location and the good reviews. I paid nearly $400 for two nights, including the additional $30 they charged me for an early check-in. I didn’t mind paying that. The room smelled strongly of dampness. It was small, although at least the bathroom seemed renovated. I barely spent any time at the hotel since I was out sightseeing most of the day. Unfortunately, I made the mistake of leaving my carry-on suitcase open on the bed with my clothes inside. Two days later, I traveled to Paris — and what a horrible surprise when I arrived. As soon as I opened my suitcase, I saw a small round insect and immediately realized it was a bed bug. I rushed to kill it. I shook out all of my clothes and ended up doing laundry at 11 PM because I was terrified there might be more. Room G10 has bed bugs. Please inspect it and call pest control immediately because this is a serious issue. Imagine arriving at your next destination and discovering this in your luggage. Honestly, I cannot recommend this hotel."

"It was in a good location 7 minutes from major train station/subway, and the area is nice and the room was bit smaller then I would have imagined."

"This hotel refused to issue a refund despite clear evidence that the reservation was made without the account holder’s authorisation. Hotels.com contacted the property directly and explained the situation in detail, including that the booking was not made by me and that I was in Stockholm at the time. The hotel acknowledged this but chose to proceed strictly under their policy and retain the payment. No one stayed at the property, and the reservation was never used. Despite being fully informed of the circumstances, the hotel declined to make any exception or show discretion. If a hotel is unwilling to act reasonably in a situation involving an unauthorised transaction, it raises concerns about how they handle customer issues more broadly. I would advise caution and not to rely on goodwill or flexibility should any issue arise."

"This amazing location boasts a beautiful and spotless room, plus it’s super spacious. I’ll definitely be returning for a weekend in London."

"I cannot recommend this hotel for disabled travellers or those travelling with disabled people. Unfortunately, the hotel misunderstands the laws set out in the Equalities Act of 2010. When pointed out the misunderstanding there was an unfortunate instance with the hotel manager not accepting that he had misunderstood the law. Because of this issue I was forced to find alternative accommodation. I found that the Manager’s inability to accommodate me and his refusal to accept that he had misunderstood the law. It is one of the hotels in that area with a step free entrance for wheelchair guests. As I am concerned about the misunderstanding when the law is very clear. If you are considering staying here as a disabled, I would recommend working with Expedia to make sure you’re going to get access. I did call the previous night to confirm. It didn’t seem to make a difference. I would like to mention that as a guest it is your decision where to stay. When deciding where to stay knowing the difficulties I experienced be taken into account when deciding where to stay."