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"Near lake and peaceful mountains, lockers for luggage are nice, check in time is super late "

"Room was clean but had a faint smell. Large air purifier and dehumidifier running loudly as we entered the room. The elevator has a weird carpet that catches on suitcases and makes it easy to trip. Guest floors are accessible to the public and rooms are locked via a keypad rather than keycard which makes it feel unsecured. Breakfast was average. Staff are nice but not strong English. 15 minute walk from station, no footpaths. "

"Everything was amazing the staff the hotel the onsen will be coming back"

"Spotless clean room, good service and very courteous staff. View from the room was great. "

"The Rupkan was amazing! The food was delicious and the staff was wonderful."

"A beautiful hotel with huge rooms. Could not fault it! A huge bonus for motor racing fans overlooking Fuji Speedway and the bottom 2 floors of hotel an excellent motor sport museum"

"Great staff, comfortable room and breakfast with an amazing view of Mt Fuji. You are also right next to Fuji Q theme park if that’s your jam."

"For me, it's perfect Location: - If you're looking for a breathtaking sight of Mt Fuji, this is the way to go. It may not be the most convenient Hotel but I'd say it has a great view of Mt. Fuji. Staff: - They are professional, Friendly and well Respected. They will give you very accurate information at their hotel and try their best to make you feel comfortable. Dinner: - Dinner is a must-have. I'm sure there are other options around, but make sure you try them since you're there. All their food was fresh or cooked on site. The quality is top-notch. Room: - The Mt. Fuji view room is everything you would expect for a four-star hotel. Clean, essentials were ready to use, comfortable, and quiet. I personally was very please at the fact that although it's right next to a busy street, I still got my quality sleep. Breakfast: - equally amazing as the dinner. I like that they had western style and a traditional Japanese breakfast. Be there early for an even better experience. Overall, it's one of my personal favorites, and I definitely will come back in the future. Make sure you try their onsen while you're their you'll be surprise on how good it is."

"Spacious room and great dining experience"