モントレー のリゾート

「From check in till check out everything was pleasant. The staff was super friendly and was genuinely ready to assist me with whatever my need were. I got a birthday surprise (wine and cookies) because I mentioned my reason for the stay. They told me I could have called ahead so if you have a birthday when booking please mention it so you can get a room treat. The Saltwood restaurant has a great happy hour. I didn't care for the room service breakfast meals but that doesn't take away my feelings...

「Our experience was extremely disappointing for three reasons. First the property, which is quite old, has not been well maintained. The word I would use to describe our room is "shabby." Pretty shocking at this price point. Second, the management and service levels are below par. The primary draw of the property is the ocean view, meaning the property is located on a sloped hillside. That means stairs and distant parking lots. We arrived at night and no assistance or explanation was offered...

「The room is very clean and big. And comfortable bed. Could sleep very well. 」

「部屋は山ビューの２階　ロスからサンフランシスコへ行く途中２泊しました。 暖炉付きのリビングは広さも十分でおしゃれなインテリア。冷蔵庫にはワイン他の飲み物にチーズも。水までセットされたネスプレッソ。飲み水はレモングラスの入った瓶の水が用意されています。スナックも置いてあります。これらはお代わりをすると有料ですが最初はフリーです。 バスルームも広くてシンプルで使いやすい。　オーバーサイズのバスタブも気持よく、タイルは床暖房。夏でも寒い日のあるカーメルでは嬉しい。 レストランの食事も美味しいし、スタッフもいい人達で　是非また利用したいです。」