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Hello Andrew thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back soon!
My stay here was great. I was looking for a place to relax and enjoy nature and I found it here. The room was clean and the staff were very nice and polite. Would definitely recommend it to family and friends.
We had a great weekend. The room was clean and comfortable. The location was great, even walked across the street to see the sunset on Saturday evening. Thank you for hosting us
The best location! Comfortable beautifully decorated room. Very modern snd clean. attention to every detail in the property. Pleasant and efficient administration. Everything was perfect : )
Larissa
Stayed 1 night in Oct 2023
6/10 Okay
Robert
Traveled with partner
Oct 16, 2023
Liked: Amenities
The hotel has a nice location and the property looks to be nicely kept. The room was clean and spacious. We did have a leak in our bathroom faucet that was a bit annoying. I am giving it 3 stars because the beds were not good. They were pretty small double beds and when we asked about moving to a king room, they said they only have one king room on property. Not only were the beds super small but they were cheap metal frames that creaked just by sitting on them…not sturdy at all. My husband is 6’5 and barely fit on the bed. I would definitely recommend upgrading the beds especially if they don’t have king rooms available.
Dear Mark,I noticed a negative star rating from you and as the hotel has received lots of positive reviews lately, we would love more feedback on your experience. Please contact us if you would like to chat about your time with us. Sincerely,Celso Moreira Director of Operations
10/10 Excellent
Elizabeth
Jul 20, 2023
Elizabeth
Stayed 1 night in Jul 2023
Response from Celso on Aug 6, 2023
Thank you for the love. We can't wait to see you again.Celso Moreira Director of Operations
Property was nice. Unfortunately there was a serious situation in the middle of the night with guests fighting which resulted in the police being there for 3 hours . My disappointment with the hotel is they didn’t have anyone at the property until the next morning and left guests fending for themselves during the situation.
Aaron
Stayed 1 night in Jul 2023
Response from Celso on Jul 15, 2023
Hi Aaron,We are so sorry about the incident that occurred on our property during your stay. We understand that this was a very unpleasant experience for you, and we sincerely apologize for any inconvenience caused. We take the safety and well-being of our guests very seriously, and we regret that we were not able to prevent this from happening. While a small gesture, we hope the complimentary night's stay made up for this unfortunate occurrence.We would like to assure you that our team is usually working overnight to ensure the safety and comfort of our guests. Unfortunately, we did not have someone on duty during the particular evening of your stay. We are taking steps to ensure that this does not happen again in the future.We appreciate your feedback and would like to thank you for taking the time to share your experience with us. We hope that you will give us another chance to provide you with the excellent service that we are known for.Best,Celso MoreiraDirector of Operations
10/10 Excellent
Stephen
Jul 9, 2023
Stephen
Stayed 2 nights in Jul 2023
Response from Celso on Jul 15, 2023
Thank you Stephen and can't wait to welcome you back in Montauk. :)
10/10 Excellent
Yonathan
Jul 7, 2023
Great location.
Yonathan
Stayed 1 night in Jul 2023
Response from Celso on Aug 6, 2023
Thank you for the review. We are delighted you enjoyed your stay and our location and can't wait to have you back.Best,Celso Moreira Director of Operations
Nice, clean place with a great lawn area to chill. It’s basic with no pool or hot tub, but it’s a short walk to the beach and a short drive to everything else. Staff is friendly and free coffee in the office is good.
Hotel is wonderful. Accessible to restaurants bars and beach. Rooms are newly dine over. Very clean best quiet atmosphere. Prices after labor are much more reasonable. Great for a few day get away will definitely be going back. Have stayed here many times over many years.
Margaret
Stayed 2 nights in Sep 2022
Response from TP on Sep 16, 2022
Thank you for your kind words and hope we can serve you again in the near future