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"Very lovely property. Breakfast was good. Room, very comfortable. Definitely plan to return."

"A very unique experience "

"Such a beautiful and peaceful place to unwind. The views are amazing, calming and the cherry trees in bloom were the cherry on top of the cake. Walks by the lake with views of Mount Fuji were so peaceful The rooms are comfortable, the bedding of good quality and the toilets are so good. Staff were very friendly and helpful and the restaurants served nice good at all three venues. The onsen is the best feature. Beautifully done in a peaceful and mindful setting with a cherry tree that I would look at for hours. Amazing stay and I would definitely stay there again "

"Lovely hotel, rooms and views. Very accommodating, for a price. Comparatively expensive for the other places we stayed in Japan, but they were excellent. Designed to be a resort, it is unnecessary to leave the property but they made everything in the area very easy to access. Common area and restaurants were very pleasant spaces to relax. "

"Arrived early and was able to store luggage until check in time. Check in process was through a automated terminal with staff available to guide you through the process. Nice clean functional room with comfortable bed. Breakfast was included. Hotel is about 3 blocks from train station where there were restaurants."

"Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again. "