「Due to Hotels.com messing up and not reserving us the room we requested (and received confirmation of) we arrived at the Colonial Inn and spent sometime in Reception feeling totally embarrassed that there was no record of our reservation. Thanks to a lovely Receptionist and Manager they found us some accommodation.
Instead of a king room in the main historic inn that we thought we had booked they put us in Unit 1, Rebecca's House across the street with no extra to pay.
Wow! A very large suite...
「The shower is old anf stained and needs updating. Otherwise the room is clean. Typical of all motels I have stayed, the floors can use a quick mopping. 」
「I was hoping it would be a very nice place from the pictures I saw online. I was not at all disappointed, everything was wonderful, the room was so beautiful, very clean and the linens were so comfy. The area around the Inn is lovely, very walkable, with plenty of shopping and restaurants.」
「I liked the privacy and that housekeeping wasn't knocking on my door all the time. The front desk staff are always polite and helpful. I have stayed at the Sonesta in Burlington, MA for about 50 nights of this year (so far) and I will continue to stay there when I am need of a hotel in the area. I am completely satisfied with the hospitality and service at your hotel and I thank you for being a clean, safe, friendly as well as pet friendly hotel!
Katie Ouellette
978 387-5668」
