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"Main entrance was a bit tight to pass through with my wide suitcase. Also there are steps making it more difficult. I suggest using the side entrance. The store attached to hotel was great. Picked up coffee and snacks. A bit pricey but I guess you’re paying for convenience. My room was clean. Surprised that after taking an elevator to my floor I still had to take more steps up to get to my room. So be aware if your like me and struggle with steps. I wonder if it’s because I stayed in the smaller room. The room is snug like stretchy jeans. Five more pounds and I wouldn’t have fit. Worked out well for me since I don’t need a lot of room. Most important it was clean and smelled clean. Housekeeping was great. They were able to give me a mini fridge which I really appreciated. "

"Nice hotel well located with renovated rooms & Internet was fine but... 1) bath shower was still old and didn't work well 2) walls have no soundproofing - VERY NOISY! 3) packaged pastries is not 'breakfast' 4) on event night, we came back to a full parking lot. I had to walk to another hotel and pay for overnight parking Staff was great - refunded parking, but I still had to walk back & forth to other parking lot "

"Super clean room, very friendly staff, pet-friendly which was nice. Person who checked me in, Merima, was really nice and accommodating as heck. I would absolutely come back here. Gave me a really cool upgrade as well! Sure sounding area was so full of things to do you really couldn’t be bored. Good eats around as well. Just all around a great experience ! "

"Perfect stay"

"Everyone should go visit Encore atleast once "

"Hotel has everything you need and then some. Super modern!"

"Complicated to reach staff for support. When checking out I asked for help as two packages had not arrived yet. I asked to refuse the packages and that this would help me a lot. Staff was indifferent, I did not feel any will to help, try to understand...I tried calling, and the same happened. I could not reach hotel via chat to solve this. In short, have been trying to solve this issue for days and in different ways: in person, call, email, via hotels.com...."

"It was ok"

"Great airport shuttle "