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"Very clean and very comfortable. They are very vague about you putting everything back. Does it mean you have to wash all of your dishes and put them back exactly? Communication was lacking. Of the two emails I sent, I never got a response. I left some stuff there and asked if it was found and they decided not to answer me. I ended up leaving it there so I suppose someone else is not enjoying it."

"We booked the hotel the day of the trip as we had change plans due to Typhoon Haishen. When we entrance to the hotel was blocked with a rope and they did not answer the phone. There was noone to get any information, we did not get a cancellation or a notification. We were left in the typhoon with nowhere to go and struggled to find anything for hours during when the weather got really bad. We had to drive under fallen trees, get out of the car to pull branches off road and hide in someone’s...

"Very special property that we loved. We stayed in January and esp loved the onsen and subfloor heating. Check in was easy enough because there was the option of online pre-registration. The road to the house was windy but not too bad - note that the GPS in the rental car may not show you the way. We used Google maps and got there without difficulty. We were thankful to have a 4WD and snow tires, because there was ice on parts of the road. Highly recommend the place!"