「Check-in was awful. I paid for early check-in and had to contact the AI system who couldn’t find my reservation and then I was transferred to a human who gave me my code after 30 mins (I work nights, I wanted a nap). You cannot use the pool on property, you have to go across the street. Blackout curtains were advertised, but there were none, so they sent me a sleep mask. It was a long 7 days. The bed was incredibly comfortable, however.」
「Check-in was awful. I paid for early check-in and had to contact the AI system who couldn’t find my reservation and then I was transferred to a human who gave me my code after 30 mins (I work nights, I wanted a nap). You cannot use the pool on property, you have to go across the street. Blackout curtains were advertised, but there were none, so they sent me a sleep mask. It was a long 7 days. The bed was incredibly comfortable, however.」
Lynn