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Hotel Jen Manila by Shangri-La

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
940 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Cultural Center of the Philippines
    4 min walk
  • Popular Location
    Star City
    7 min walk
  • Popular Location
    Harrison Plaza
    7 min walk
  • Airport
    Manila (MNL-Ninoy Aquino Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Twin Beds

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Pasay

In the entertainment district and near a metro station, Hotel Jen Manila by Shangri-La is in an area with good airport proximity. San Agustin Church and Fort Santiago are notable landmarks, and travelers looking to shop may want to visit SM Mall of Asia and Ayala Center. Manila Ocean Park and Star City are not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Vito Cruz LRT Station is 12 minutes by foot.

Visit our Pasay travel guide

What's nearby

  • Popular Location
    Cultural Center of the Philippines - 4 min walk
  • Popular Location
    Manila Yacht Club - 6 min walk
  • Popular Location
    Star City - 7 min walk
  • Popular Location
    Harrison Plaza - 7 min walk
  • Popular Location
    Philippine International Convention Center - 11 min walk

Getting around

  • Manila Paco Station - 2 min drive
  • Vito Cruz LRT Station - 12 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 18 min drive

Restaurants

  • Latitude – Restaurant offering Asian cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Kitsho – Restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
  • Coffee.com – Café. Serves light fare daily.

About this property

Hotel Jen Manila by Shangri-La

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 309 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include refrigerators and electric kettles, and guests will appreciate thoughtful touches like bathrobes and slippers.

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1535.63 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 750 for adults and PHP 375 for children (approximately)
  • Airport shuttle fee: PHP 979.00 per vehicle (one-way)
  • Rollaway bed fee: PHP 1535.63 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking
  • Free nearby parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 750 for adults and PHP 375 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • Japanese
  • Malay

Business services

  • Computer station
  • Meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Theme parks

Where to eat

  • Latitude – Restaurant offering Asian cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Kitsho – Restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
  • Coffee.com – Café. Serves light fare daily.
4.1

Very Good

5 - Excellent
371
4 - Good
401
3 - Okay
119
2 - Mediocre
35
1 - Poor
14
4.1
Cleanliness
4.3
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

4/5 Good

    Stayed 1 night in Nov 2019

    5/5 Excellent

      Stayed 2 nights in Nov 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Nov 2019

      5/5 Excellent

        Stayed 1 night in Nov 2019

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