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"there is up charge for everything, basically all ammunity see in the hotel, there is an upcharge"

"Brilliant pools and r"

"This place was wonderful! Pool was under renovation, my room was upgraded to a suite free of charge without asking. Staff were extremely attentive and friendly. Food was great. Location was perfect. Nice city & harbour view at night. 10/10"

"I had a wonderful experience staying at this hotel. What truly stood out was the excellent customer service. Every staff member was professional, friendly, and clearly dedicated to their role. From the front desk to housekeeping and the restaurant team, everyone made me feel welcomed and well taken care of. The accommodation was clean, comfortable, and well-maintained. The room was organized, relaxing, and had everything I needed for a pleasant stay. It’s clear that the hotel puts effort into ensuring guests are comfortable. The food was also a highlight of my stay. Meals were fresh, well-prepared, and full of flavor. There was a good variety, and everything I tried was satisfying. Overall, I highly recommend this hotel for its outstanding service, comfortable accommodations, and great food. The staff truly make the experience special, and I would definitely stay here again."

"Room needs updating. Carpet was wrinkling, seat cushions worn out, needs painted, pools are nice, but broken fountains and worn out padding. Food was mediocre and overall facilities need serious maintenance "

"Convenient for departure next day. Staff were all friendly and efficient"

"An oasis of calm and wonderful staff. Thoroughly enjoyed my stay there with a wonderful a breakfast buffet. "

"Have stayed here here multiple times on travels to Cebu. It is a decent mid-tier property and extremely convenient to the Ayala Mall which can keep you occupied and fed with so many dining options. The staff are all extremely happy and pleasant when dealing with you. And several remember me from prior visits. The buffet meals are good food with many options/selections at each meal. (Breakfast was included in my rate). Room service was a good experience as well. My one "Pet Peeve" is they don't provide a "hand towel" in the bathroom...Only Bath towels. That issue was easily "self-corrected" with a $2 USD (100P) purchase at Ayala."

"We had a wonderful stay in this hotel. From check in to check out. Staff were top notch when it comes to hospitality. What’s really special is they upgraded our rooms. The place is clean and breakfast is wonderful. We will stay again."