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"The staff are friendly and helpful, and the hotel is conveniently located near Mactan Cebu International Airport. The room was clean; I stayed in room 327, which is not soundproof. I could hear outside noise, especially aircraft noise. I have stayed in this hotel several times and have never experienced noise issues—only this time. The escalator was also out of order."

"I like the rooftop bar very relaxing "

"We absolutely loved our stay. This is the kind of hotel-resort that has aged gracefully and we decided to keep coming back and bring our families as well! We miss it already! We stayed in the first room for half a day but it was warm. We were moved promptly after telling them it was warm and the AC could no longer make it colder. The room we moved to next was so much better. Thank you Shangri-la Mactan! You made our stay memorable! "

"Great staff and great location. Really good food"

"Adding breakfast would've been nice for the price. "

"Ocean view is awesome "

"On check in Cedric gave us an upgrade which was lovely of him so a massive thank you, at breakfast a young lady I believe called freebi was so helpful the full stay, when my wife was unwell she made up a box of pastries for the room and the next day she saw me sat at the bakery and made a point of asking how my wife was, she really is a star ⭐ "

"Clean, well run hotel, good breakfast offerings, excellent staff and customer service care. "

"Clise to beach close to evryrhing room is perect"