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"This was a GORGEOUS hotel. The staff was incredibly attentive and friendly. The area was very safe. I will definitely stay here again. "

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "

"Amazing experience staying in Four Point Hotel, staffs were very friendly and breakfast was so delicious and a lot of variety to choose from. It is very recommended."

"Very good and comfortable"

"The hotel is very nice and convenient if you are there for business!"

"Overall a great place to stay for given rate"

"Nice hotel in a great location next to a shopping mall so lots of choice for dining. Staff were friendly and very helpful. The suite was very nice. My only suggestion having stayed at lots of similar places is that there were a few simples things missing in the room that would have helped. No moisturising cream in the bathroom which is generally normal. There was no writing paper and pen/pencil in the room. Also there was a kitchen but no cloth or scourer to clean anything. All small touches but important and normal in most suites I have stayed in."