ロング グローブ ホテル

「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company. The front desk staff at the hotel is not always the same. Some are polite and some are clumsy. The reason why some are polite and others are clumsy is because they are not thoroughly trained. For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...

「Room was wonderful. Staff was very helpful and kind. I went down for breakfast and the set up was really nice. I do not stay often at hotels, so this was pleasant.」

「Good」

「very clean. 」

「There was no handing signs at the door to tell no cleaning service is needed.」

「Breakfast is good enough to enjoy morning time with some drinks and breads option. Bed condition is also good enough to have a good rest.」

「空港の送迎がスムーズでありがたかった。」

「Nice and safe」

「部屋が広く快適に過ごせました。ラウンジがもう少し広いと良かったなと思いました。」

「The front desk member that checked us in was excellent! Extremely kind and welcoming. The room was fantastic! 」

「Room was great 」

「Clean rooms Friendly front desk. Warm cookies in check in a nice touch!」

「とても綺麗で清潔なホテルでした。設備も良かった。 シカゴ観光に利用させてもらいましたが、宿泊費をかなり安く抑えられました。Mitsuwaが近いので、日本食は困りません。」

「The front desk staff was professional and knowledgeable. We will choose to stay here again.」