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「The shuttle bus to ORD does not pick up the passengers correctly, and the information is not shared between the hotel and the service company. The front desk staff at the hotel is not always the same. Some are polite and some are clumsy. The reason why some are polite and others are clumsy is because they are not thoroughly trained. For example, on the first and second days, the front desk staff gave us two complimentary bottles of water each, but on the third day, the staff member in charge...

「The room was very clean and well appointed! The staff were friendly and courteous! Very relaxing stay for a regular road traveler!」

「Room was wonderful. Staff was very helpful and kind. I went down for breakfast and the set up was really nice. I do not stay often at hotels, so this was pleasant.」

「空港の送迎がスムーズでありがたかった。」

「特に問題なく快適に過ごせました。」

「Clean and quiet 」

「Good」

「Nice and safe」

「Breakfast is good enough to enjoy morning time with some drinks and breads option. Bed condition is also good enough to have a good rest.」

「Staff was very nice and helpful! Room was clean」

「very clean. 」

「部屋が広く快適に過ごせました。ラウンジがもう少し広いと良かったなと思いました。」

「There was no handing signs at the door to tell no cleaning service is needed.」

「Great experience would stay there again Went for navy graduation and it was worth the stay」