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Range of bars and restaurants was great with friendly professional staff and well presented rooms
The service is pleasant and the staff are nice. They called to explain they could not offer the upgrade for the first night as it was not available. They said I can upgrade for the second night. I did not want to move the luggage so I declined. Anyway
Very friendly staff. Nothing was too much trouble for them. Nice hotel, very well positioned for the British Museum to get there early. Just across the road!
The staff were all first class, extremely welcoming.- and the attention to detail is second to none.
Like traditional atmosphere. Didn't like some of the guest rooms interior design style
Great location, beautiful room, old school London look with fabulous service. This was an awesome surprise and a place I’ll definitely stay again.
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