- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable queen size bed; safe in the room as well as a small fridge; no face clothes (is that unique to the UK?); housekeeping staff doesn’t speak English; excellent breakfast in the hotel restaurant “The Nest” but you get a discount if you go to the front desk and ask for a breakfast card (£11.85 per person); front desk staff very helpful and free bus service to Heathrow Airport.