- Liked: Cleanliness
- Disliked: Staff & service
It’s convenient for Heathrow airport. Customer service is poor at best!! Disappointing airport service ££££ & infrequent Uber is cheaper/faster if you have 2+ people
Stayed 1 night in Jan 2020
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Reviews
Very Good
1,395 reviews
Amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Gym
Map
UB3 5AP, England, Hayes, 234 Bath Road, Heathrow Point West
What's nearby
- London (LHR-Heathrow)
- 7 min drive
- Twickenham Stadium
- 11 min drive
- Hampton Court Palace
- 17 min drive
- Thorpe Park
- 27 min drive
Choose dates to view prices
Book online or call:
03-6743-6572Superior Room
Room Amenities
- Sleeps 4
- 1 Double Bed
More detailsStandard Room
Room Amenities
- Sleeps 2
- 1 Double Bed
More detailsStandard Room
Room Amenities
- Sleeps 2
- 2 Twin Beds
More details
About this area
Hayes
In the city center and near a metro station, Novotel London Heathrow Airport T1 T2 and T3 is in an area with good airport proximity. Westfield London Shopping Centre and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens, Kew and Richmond Park. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Stamford Bridge Stadium.
What's nearby
- Twickenham Stadium - 11 min drive
- Richmond Park - 17 min drive
- Hampton Court Palace - 17 min drive
- Windsor Castle - 23 min drive
- Thorpe Park - 27 min drive
Getting around
- Heathrow Central Station - 12 min walk
- Heathrow Terminal 1-3 Underground Station - 13 min walk
- London (LHR-Heathrow) - 7 min drive
Restaurants
- Nest Restaurant – Restaurant offering local and international cuisine. Serves breakfast, brunch, lunch, and dinner daily.
- Nest Bar – Bar offering local and international cuisine. Serves brunch, lunch, dinner, and light fare daily. Open 24 hours.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking: GBP 17.00 per night
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times
Food and drink
Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 15.95 for adults and GBP 11.95 for children
1 restaurant
1 bar
Free daily reception
24-hour room service
Coffee/tea in common area(s)
Things to do
24-hour fitness center
Family friendly
Dry cleaning service
Laundry facilities
Refrigerator
Sofa bed
Soundproofed rooms
Conveniences
Elevator
Library
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Languages spoken
English
French
Business services
Business center
Computer station
Meeting rooms
Conference space
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
More
Fireplace in lobby
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Linens
Memory foam mattress
Sofa bed
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Shower
Towels
Entertainment
55-inch flat-screen TV
Digital channels
Premium channels
Food and drink
Refrigerator
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofing
Policies
Check-in
Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
- 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: GBP 15.95 for adults and GBP 11.95 for children (approximately)
- Airport shuttle fee: GBP 5.00 per person (one-way)
- Airport shuttle fee per child: GBP 5.00 (one-way), (from 5 to 12 years old)
- Self parking fee: GBP 17.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
We should mention
Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes
- Novotel London Heathrow Airport T1 T2 T3 Hotel
- Novotel London Heathrow Airport T1 T2 T3 Hayes
- Novotel London Heathrow Airport T1 T2 T3
- Novotel London Heathrow T1 T2
- Novotel London Heathrow Airport T1 T2 and T3 Hotel
- Novotel London Heathrow Airport T1 T2 and T3 Hayes
- Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic everything from the front desk to the checkout, all staff very helpful and friendly all go above and beyond their jib roles. We booked 3 rooms for 2 nights all of which were very luxurious, modern fixtures and appliances. if your looking for a modern sleek hotel this is the one for you!!!!
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated at terminal 3 arrivals very handy location. Friendly staff very helpful. Room had all amenities for an overnight stay
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stopover if using Heathrow airport. Spacious rooms beautifully refurbished at a low price. The restaurant had a good evening menu. The Hoppa bus service was very reasonably priced compared to a taxi. We did not enjoy the breakfast. Everything seemed to have been baked in the oven so was dry and solid eg the fried eggs looked beautiful but the yolks were hard and the whites tough.
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020