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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.4/5 Excellent
996 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

WiFi 無料
ペット可
スパ
レストラン
ジム
朝食あり

Cleaning and safety practices

消毒殺菌剤で清掃
手指消毒剤を提供
感染予防用品

Map

周辺ガイド

人気の観光スポットRoyal Victoria Bridge徒歩 4 分
人気の観光スポットEmirates Air Line Royal Docks Station徒歩 4 分
人気の観光スポットThe Crystal徒歩 6 分
空港London (LCY-London City)車で 6 分

Choose dates to view prices

  • スーペリア ルーム クイーンベッド 1 台ソファーベッド付き

    4.3/5 guest room rating

    Room amenities

    • 25 ㎡
    • 定員 4 名
    • クイーンベッド 1 台およびダブルソファーベッド 1 台
    More detailsスーペリア ルーム クイーンベッド 1 台ソファーベッド付き
  • スタンダード ルーム シングルベッド 2 台

    4.5/5 guest room rating

    Room amenities

    • 25 ㎡
    • 定員 2 名
    • シングルベッド 2 台
    More detailsスタンダード ルーム シングルベッド 2 台
  • プレミアム ルーム クイーンベッド 1 台 (Premium)

    4.4/5 guest room rating

    Room amenities

    • 25 ㎡
    • 定員 2 名
    • クイーンベッド 1 台
    More detailsプレミアム ルーム クイーンベッド 1 台 (Premium)
  • スタンダード ルーム クイーンベッド 1 台ソファーベッド付き

    Room amenities

    • 25 ㎡
    • 定員 4 名
    • クイーンベッド 1 台およびダブルソファーベッド 1 台
    More detailsスタンダード ルーム クイーンベッド 1 台ソファーベッド付き
  • スタンダード ルーム クイーンベッド 1 台

    5/5 guest room rating

    Room amenities

    • 25 ㎡
    • 定員 2 名
    • クイーンベッド 1 台
    More detailsスタンダード ルーム クイーンベッド 1 台
  • ルーム クイーンベッド 1 台

    Room amenities

    • 25 ㎡
    • 定員 2 名
    • クイーンベッド 1 台
    More detailsルーム クイーンベッド 1 台

このエリアについて

London

Located on the waterfront, Novotel London ExCeL is in Docklands neighborhood and is connected to a shopping center. The Crystal and O2 Arena are cultural highlights, and some of the area's notable landmarks include Royal Victoria Bridge and ISKCON Bhaktivedanta Manor. Check out an event or a game at Excel Exhibition Centre, and consider making time for Emirates Air Line Royal Docks Station, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as sailing.

Londonの旅行ガイドを見る
Map
人気の観光スポット

周辺情報

  • Royal Victoria Bridge - 徒歩 4 分
  • Emirates Air Line Royal Docks Station - 徒歩 4 分
  • The Crystal - 徒歩 6 分
  • Excel Exhibition Centre - 徒歩 12 分
  • ISKCON Bhaktivedanta Manor - 徒歩 18 分

交通案内

  • London West Ham Station - 5 min drive
  • Custom House for ExCel Station - 5 min walk
  • London City Airport (LCY) - 6 min drive

レストラン

  • Where to eat
  • Upper Deck – Serves breakfast, lunch, and dinner.
Questions about this property?Find answers

この施設について

Novotel London ExCeL

4-star pet-friendly hotel connected to the convention center in Docklands
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a sauna, and self parking. All 257 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and coffee makers.
Novotel London ExCeL offers 257 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 18 per night

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 16.45 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (4530 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

部屋の設備

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

ポリシー

チェックイン

Check-in from 2 PM - 5:00 AM
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival

改装と休業

This property is closed from May 17 2020 to September 13 2020 (dates subject to change).

アクセス方法

Staffed front desk

ペット

Pets allowed for an extra charge of GBP 15 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 18 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast
The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines

その他の情報

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

宿泊施設クラス

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

宿泊施設の別名

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

よくある質問

Can I cancel my reservation for free at Novotel London ExCeL and receive a full refund?
Yes, Novotel London ExCeL offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London ExCeL cancellation policy on our site for more details about any exclusions or requirements.
Is Novotel London ExCeL pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night.
How much is parking at Novotel London ExCeL?
Self parking is available for GBP 18 per night.
What time is check-in at Novotel London ExCeL?
Check-in is from 2 PM–5:00 AM.
What time is check-out at this property?
Check-out is at noon.
Where is Novotel London ExCeL located?
Located in Docklands, this hotel is within a 5-minute walk of Royal Victoria Bridge and Emirates Air Line Royal Docks Station. The Crystal and Excel Exhibition Centre are also within 15 minutes. Custom House for ExCel Station and Royal Victoria Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Novotel London ExCeL

4.4
Excellent
5 - Excellent
524
4 - Good
349
3 - Okay
88
2 - Mediocre
21
1 - Poor
14
4.4
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed at this property while trying to get a flight back to Canada. The staff could not be more helpful and the service was excellent. The hotel is located in Docklands and is perfectly situated to a number of transportation options including Royal Victoria station, the Emirates Cable Car and the Thames Clipper.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

This is a beautiful well maintained property in a cool location in Docklands. The staff in the hotel were outstanding. I needed to stay here for three days during the pandemic in order to get back to Canada. The staff were amazing and understanding. I will support this hotel chain in the future.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Feb 2020