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Novotel London ExCeL

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
1,984 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Royal Victoria Bridge
    4 min walk
  • Popular Location
    Emirates Air Line Royal Docks Station
    4 min walk
  • Popular Location
    The Crystal
    6 min walk
  • Airport
    London (LCY-London City)
    6 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Superior Room

    4.8/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room

    4.3/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Superior Room

    5/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Premium Room (Premium)

    4.4/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

London

Located in London's Docklands neighborhood, Novotel London ExCeL is in the business district and on the waterfront. Tower of London and Cutty Sark are notable landmarks, and the area's natural beauty can be seen at Greenwich Park and St. James Park. Traveling with kids? Don't miss Royal Observatory and Coca-Cola London Eye. Our guests appreciate the hotel's central and quiet location for the sightseeing. It's also convenient to public transportation: Custom House for ExCel Station is 5 minutes by foot.

Visit our London travel guide

What's nearby

  • Popular Location
    Royal Victoria Bridge - 4 min walk
  • Popular Location
    Emirates Air Line Royal Docks Station - 4 min walk
  • Popular Location
    The Crystal - 6 min walk
  • Popular Location
    Excel Exhibition Centre - 12 min walk
  • Popular Location
    ISKCON Bhaktivedanta Manor - 18 min walk

Getting around

  • London West Ham Station - 5 min drive
  • Custom House for ExCel Station - 5 min walk
  • London (LCY-London City) - 6 min drive

Restaurants

  • Upper Deck – Serves breakfast, lunch, and dinner.

About this property

Novotel London ExCeL

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a sauna, and self parking. All 257 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and coffee makers.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of GBP 15 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 18 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Excel London Novotel
  • Excel Novotel
  • Excel Novotel London
  • London Excel Novotel
  • London Novotel Excel
  • Novotel Excel
  • Novotel Excel Hotel
  • Novotel Excel Hotel London
  • Novotel Excel London
  • Novotel London Excel
  • Accor London Excel
  • Novotel London ExCeL England
  • Novotel London Excel Hotel London
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL London
  • Novotel London ExCeL Hotel London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 18 per night

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 16.45 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (4530 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Nearby things to do

Activities

  • Sailing

Where to eat

  • Upper Deck – Serves breakfast, lunch, and dinner.
4.3

Very Good

5 - Excellent
913
4 - Good
830
3 - Okay
177
2 - Mediocre
45
1 - Poor
19
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveler didn’t leave comments with their review
Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Decent location close to DLR station and London EXCEL centre

Stayed 4 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveler didn’t leave comments with their review
Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very modern and wonderful property, if you have to attend an exhibition at the ExCel. I was treated great and the experience was overall great. My only issue was there was no gift shop or shopping in the area and few good restaurants.

Stayed 5 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was fantastic! Very helpful and friendly! Would definitely recommend

Stayed 3 nights in Sep 2019

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