The Ritz London

Photo gallery for The Ritz London

Primary image
Terrace/patio
Terrace/patio
Suite (The Piccadilly) | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Ritz London

The Ritz London

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
W1J 9BR, England, London, 150 Piccadilly

Explore the area

  • Popular LocationPiccadilly Circus7 min walk
  • Popular LocationBuckingham Palace8 min walk
  • Popular LocationHyde Park11 min walk
  • AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

About this area

London

The Ritz London is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Big Ben. Traveling with kids? Make time for London Eye, or check out an event or a game at O2 Arena.

What's nearby

  • Piccadilly Circus - 7 min walk
  • Buckingham Palace - 8 min walk
  • Hyde Park - 11 min walk
  • Oxford Street - 12 min walk
  • Trafalgar Square - 15 min walk

Getting around

  • Green Park Underground Station - 1 min walk
  • London Victoria Station - 17 min walk
  • Heathrow Airport (LHR) - 40 min drive

About this property

The Ritz London

Family-friendly London hotel in London City Centre, walk to Piccadilly Circus
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service.
The Ritz London offers 136 accommodations with DVD players and minibars. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz London is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Latvian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 8:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 53 for adults and GBP 43 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Palm Court
  • The Ritz Restaurant
  • The Rivoli Bar

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 115.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: GBP 53 for adults and GBP 43 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 115.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

London Ritz
Ritz Hotel
Ritz Hotel London
Ritz London
Ritz London Hotel
Ritz
The Ritz London Hotel London
The Ritz Hotel London
The Ritz London England
London Ritz-Carlton
The Ritz London Hotel
The Ritz London London
The Ritz London Hotel London

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 730 out of 976 reviews
5 - Excellent 75%
Rating 4 - Good. 153 out of 976 reviews
4 - Good 16%
Rating 3 - Okay. 54 out of 976 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 976 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 976 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I'm not sure if it was because we booked through a third party, it's just we didn't feel like we got the whole experience we were expecting from such a prestigious hotel. Arriving we were greated but not directed to check in so ended up at the wrong desk which felt awkward. It was disappointing to see a sparce selection of toiletries. We had to pop out for toothpaste for example. Breakfast was a very disappointing experience. Arrived before 10.30am and took a while for someone to come over. Drinks were served separately and the second one took a while to arrive. We ordered but were asked again what we had ordered. We then got asked if we wanted pastries but we had already ordered them but they must have been forgotten. The hot breakfasts were about to be served together when unfortunately, the waitress dropped the second breakfast on the floor. Now accidents happen, and we've no issue with that, it was just the way it was handled. No apology to my wife, no comment to how long a new one would be. No one offered to make mine fresh or keep warm so we could eat together. The new breakfast took quite a while. I had finished mine and then my wife felt hurried to eat as the staff around cleared and stripped tables. Apart from the sausages being off, the rest was lovely despite us keep having to ask for refills. No one seemed to be on the ball. The rooms looked old and in need for a refurb. Overall very disappointing from an iconic venue and the price paid
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tradition of the Hotel and Rolls Royce pick up at the airport was truly memorable. Staff were exemplary. However the construction that affected the restaurant closures and the closure of the old cigar lounge were a little disappointing.
Stayed 1 night in Jun 2022

5/5 Excellent

Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel with friendly and knowledgeable staff
Stayed 2 nights in Feb 2022