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The Londoner

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Luxury
5.0 star property
9.6

Exceptional

Serene spa retreat in London

Subterranean luxury awaits at the spa, with a heated pool four floors below London's streets. Guests can unwind in the top-rated sauna and steam room after swimming. The residents' lounge offers complimentary refreshments, creating a private sanctuary in Leicester Square.

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
The current price is ￥118,200
￥141,840 total
includes taxes & fees
Jun 3 - Jun 4

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Londoner have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Londoner?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Londoner on Jun 3, 2026 start from ￥118,200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Londoner pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for GBP 100 per day.

What time is check-in at The Londoner?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Londoner?

Check-out is at noon.

Where is The Londoner located?

Located in London City Centre, this luxury hotel is steps from Leicester Square, Garrick Theatre, and National Gallery. Piccadilly Circus and Regent Street are also within 5 minutes. Piccadilly Circus Underground Station and Leicester Square Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 831 out of 1000 reviews
Rating 8 - Good. 106 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Pui Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Rapinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean hotel with very attentive staff. I will definitely be staying again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice though tub is tiny. Breakfast was very expensive for what was offered. Bed is good and staff was lovely
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel is absolutely top notch. It has become our go-to in London. The entire staff is amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but cleverly designed! Brilliant location. Lovely spa too. Would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is wonderful! The staff was friendly and very attentive. The rooms are very comfortable and well-appointed. Very quiet and I got a wonder night’s sleep. The amenities are great as well with a nice gym and a very relaxing pool area. The location can’t be beat with many wonderful sites within walking distance and the neighborhood is very safe and lots to see and do.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay! The location of the hotel was very central to dining and shopping. The hotel was nicely maintained and the staff was very helpful and attentive. The gym was large and had many options for equipment and weight area. Several bars on property. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff throughout our stay. The spa was amazing and so relaxing. The whole hotel was very clean, bed's were comfy and the room's in general were modern and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service - lovely room butt noisy in the morning with bin collection - floor 2 - year overall a great place today and very central to everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The hotel itself is outstanding, very good location, staff very helpful and friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
A true 5 star gem in the heart of London. Attentive staff, beautiful rooms and a variety of relaxing communal areas, bars and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excellent location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities
10/10 this hotel is a one stop shop for absolutely everything you could imagine you would ever need. Rooftop views, spa, amazing rooms incredible staff. I honestly can't explain in words how fantastic this hotel was and all of its staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Staff were excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Everything was spotless. Staff are superb. Huge bravo to the Management as it is a beautifully run hotel with top notch service without pretentiousness.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities
From checking with the lovely receptionist to being shown around the hotel, the room upgrade was an amazing treat for my birthday and the rooftop bar fantastic. A swim and a delicious breakfast we just didn’t want to leave. We will definitely return thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is beautiful and the service is the best!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities
This boutique hotel has lovely staff. The room was spotless and comfortable. My breakfasts were delicious. They have a private reception area just for hotel guests where coffee, soft drinks, juice and snacks are complimentary. Great location on Leicester Square
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Minnie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in the Center of London. Spotless clean, attentive and well courteous staff. Concierge very helpful. The Champagne Bar was great and the Restaurant delicious. Room service was on point specially de inclusive in-room breakfast. Near to theaters, bars and restaurants. Walkable area. Totally recommended.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here. The room was beautifully decorated and a cosy retreat to return to after a days exploring. It was a great size, modern, sleek with lots of unexpected extra surprises. The design of the hotel was so beautiful. The bed super comfy. The location amazing. I tried food a few times and that was overpriced and not very good so I wouldn’t eat here again but the cocktails were great. Sitting in the bar for a cocktail before heading out each night was a luxurious experience. It really did feel like entering a different world when walking out of the fantastic madness of Leicester Square and into this amazing hotel! I’ll be staying here again the next time I’m in London. The hotel went above my expectations. It was beautifully appointed and a great place to recharge each night. It’s an expensive hotel but you get a fantastic experience.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Thanks!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are stunning and staff can’t do enough for you
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location to get to everything. Service, food, and overall cleanliness were top notch. Enjoyed the pool and sauna etc. rare in London. Will stay again for sure.
Stayed 6 nights in Sep 2025