ライデン ホテル

「My stay was very comfortable, very clean and staff was helpful!」

「スタッフの方はとても親切です、」

「I think the staff was incredibly welcoming. The vibe of the room was overall good, the beds were great. The room still has leftover little things throughout that was missed over with cleaning like a hair clip. Just little things like that. And this is just a personal thing, but the the TV volume would fluctuate whenever I was on YouTube if there was an ad. Meaning that I was watching a movie a little higher than normal because the audio was just quiet, then once an ad came on it was like I...

「Great stay!」

「It was very clean and the breakfast was very good」

「Easy check in friendly staff」

「The front desk staff was not friendly. We were given an accessible room, which was not what we had reserved. When I asked the front desk, their response was that there were no more rooms available like the one we had reserved and because I made the reservation through a third party (Expedia), they gave us the accessible room. Getting an accessible room wouldn’t normally be a problem in other hotels, but because of the design here, taking a shower was a mess. There was no barrier, just a short...

「Great place! I am super picky about my hotels and seem to have the worst luck, but this place was great, and I will be back next time I am in town! Clearly remodeled recently, with a great gym, and for the girlies.. the bathroom mirror and shower... 10/10 Staff was great, and there's even a Starbucks in the lobby! Breakfast is cheap, so paying really isn't that bad. The rooms are cozy and clean, and housekeeping was on it! The pool and hot tub could use a bit of upkeep, but I still swam, so it...

「This is a first class accommodation. We stayed three days, and experienced a super clean, well maintained suite. Every member of the staff was friendly and knew what they were doing. The place was a bit on the expensive side because we stayed during their busiest time of the year. The expense was well worth it for staying in a place that gave out good vibes, made us feel safe, and gave us the warm fuzzy feelings you're looking for in a home away from home.」

「ビジネスのために４泊しましたが、支払いに関する疑問があり、後日問い合わせをしましたが、ひどく不誠実な対応でした。 クレジットカードの情報などを提示する場合には、十分気をつけたほうがよいです。 なお、施設は新しいので、比較的きれいでしたが、周辺にレストランなどがほとんどないので、車がないと不便な場所です。」

「Hotel lobby area by elevators dirty, rugs by elevators dirty, I stayed on the 7th floor and 3 day, I had to have front desk empty trash by elevators on the 7th floor. Unable to get a final bill for my stay, front desk agent could not print bill, older man at front desk, said I was rude because I requested a final bill. Front desk staff, Rude!!!! Told me to leave. This is unacceptable!!! If you can't treat people with respect, then don't work in hospitality. No water for customers in the lobby...

「Property was clean and check-in and check-out were easy.」