「Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience.」
「We stayed for two nights at this property while visiting the Tanglewood area. The location is walking distance to restaurants, across the street from a great local brewery, and a short drive to Tanglewood and other area attractions. The room was clean, the beds were comfy and the nightly rate was competetive. 」
「We were there only one night, but easily could have stayed a week. The inn is comfortable, close to downtown. The room and bed were great. Everything clean and tasteful. The staff members are incredibly friendly and service-oriented. Great patio with evening drink of sangria. Wonderful location. 」
「I like this place a lot and have stayed here many times over the years. Comfortable stay at a reasonable price at a convenient location in Pittsfield. 」
「The hospitality and attentiveness was outstanding. Both John and his wife Patti were there for any needs we had. I had by accident via Expedia set my arrival date for a day later than we arrived. When we got to Shaker I discovered this. John accommodated us nevertheless. The grounds were great and the morning breakfast was welcoming. 」
