「Everything was great with the property. Only issue I would mention is the mildew smell on the 2nd floor and the fact one coffee machine was broken so there was a line for coffee. Breakfast was amazing, AC worked very well. Very quiet and clean. 」
「The man with whom o checked in was a customer service expert. He was delightful not only to me, but the customers ahead of us. Great first impression 」
「Staff Joseph and KK were terrific. Very professional, friendly and helpful. Give both a raise!
My only disappointment was that the AC was not working the morning we checked out, which made packing uncomfortable.
Overall very positive experience. I would definitely return for a stay.」
「This has been our second time staying here and we will continue to come back. Beautiful home, amazing breakfasts, and wonderful hosts, not much else we could ask for. 」
「Upscale stay, beautiful property, and great location! We were able to walk to so many great restaurants and the hotel really made a great experience for our first time in Louisville. Will be returning!」
「When sold out they do run out of parking. Even sold out the breakfast is hot and full. Could be cooked a hair more. Place stayed clean. Room was fresh every day we came back. Pool was nice. Room was nice and sizeable. Ample room to spread out for a few days. There were ice stations everywhere. Kept the place feeling safe. Will book again. 」
「I stayed there for a total of 4 days. The front desk staff was welcoming and helpful. The breakfast was good. Nice variety. Staff was super nice. The rooms were clean. Only issue, I would either clean the carpets or replace them. However, since it is a pet friendly hotel I didn't smell pets.
This hotel is at a great location not too far from the outlet mall, Publix, downtown Waterfront and around great restaurants. Very peaceful as well. Definitely will return to this hotel when back in...
「The front desk staff was very helpful and friendly, the bar upstairs is awesome, the hotel store has everything you could possibly need, and the location is great: Done!」
"The front desk staff was very helpful and friendly, the bar upstairs is awesome, the hotel store has everything you could possibly need, and the location is great: Done!"
