「We have stayed at the Brown multiple times a year for the past 5 years. The first seven times were fantastic. The past two times have been not been good, esp. our most recent trip. We asked for a room with a fridge (we always had one until our stay six months ago) and were told that the room didn’t have one but they’d send one to the room. Never arrived. When we checked out the next morning we informed the front desk staff of the oversight and were met with a attitude that made us feel like we...
「We have stayed at the Brown multiple times a year for the past 5 years. The first seven times were fantastic. The past two times have been not been good, esp. our most recent trip. We asked for a room with a fridge (we always had one until our stay six months ago) and were told that the room didn’t have one but they’d send one to the room. Never arrived. When we checked out the next morning we informed the front desk staff of the oversight and were met with a attitude that made us feel like we...
John