Kobe Animal Kingdom

I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

Staff was very friendly and helpful

We booked last minute and since we are from the States, we were skeptical and wanted to stay at the usual "Marriot/Hilton" but this was the best decision ever. It was extremely clean, and we needed to work, so WiFi was good, noise was ok. You can still hear people from the street yapping but it wasnt something that brothered us. Will definitely come back!