Well I think this is about as good as it can possibly get. An amazing resort with distinctive "industrial" tone to its buildings - and they pull it off magnificently. We stayed in a villa which was simply stunning - about 600 m of space across two buildings and with its own substantial pool. Breakfast was great. Staff very friendly. The Villa is not cheap but if you want something for that special occasion well this is the place.

Stayed for five days four nights. Staff were very pleasant and helpful, we left an item on a bus on one of the tours we attended and they managed to help us recover the item very smoothly and happily. Restaurant staff were very nice and obliging. Breakfast was excellent. Only the Thai food at the hotel was not great but Western food was good. Still a five star experience!

If you're under a budget then this is the place for you. But as a grown-up.... there are better options for few bucks more. I did learn that they just recently reopened so maybe they need a transition period getting back to routine. The first room I checked-in to wreaked of I don't know what. 2nd room was bit better. The staff is friendly enuff, but they certainly don't go out of their way to accommodate you. They do have a great cheap laundry service and a restaurant that's attached downstairs. Spa is also downstairs. The best thing about this place is the location. You're a block away from Patong Beach and all the great local restaurants in walking distance.

Excellent stay. Staff always helpful and they were always ready to assist us with any questions/requests. Even helped book some last minute activities for us. Outrigger Surin Beach exceeded our expectations and defiantly returning again.

The best hotel. Recommend with two hands. Everything was perfect, the staff are very friendly, the hotel is very clean and modern. Definitely will be back again, when I visit Phuket. The beach is just 10 minutes from the hotel Kata and Karon. :)