クズライ ホテル

「The air conditioner was broken and no cold air came out. I claimed the problem and the hotel staff checked it, but they said it was "working" and that it was just blowing air, and of course there was no cold air coming out. I booked this hotel without realizing that it was a non-smoking hotel, so I spent the whole night in a hot, muggy room with a broken air conditioner. The unbelievable experience continued when the staff double-booked my room and assigned it to another guest, who opened the...

「優しいスタッフさんでよかった」

「The staff was very nice and helpful.」

「Best hotel in Ankara and room was excellent condition. Room is clean and spacious. Nice design. Also spa, gym was very nice. I used machine in the midnight but nobody was there. Restaurant is bit expensive but there were not much customer. I was very happy to stay in the hotel.」

「スタッフ、サービス、掃除、どれをとってもピカイチで、朝ごはんは豪華でとても美味しい。２泊したが朝ごはんのメニューが少し変わっていたので楽しめた。 アメニティは、シャンプー、コンディショナー、ボディソープ、ハンドソープ、ひげ剃り、歯ブラシ、スリッパ、ソーイングセットなど、とても充実している。」

「This hotel more than exceeded our expectations - in adding an extra room to our reservation very accommodatingly, to the delicious breakfast spread, the well air-conditioned room and to the friendly front staff. We only detracted one star because housekeeping never came to clean our room nor offer to change our towels for a 3-night stay. Not sure if we had to specifically request for them to come…」

「Struttura bella e accogliente camera molto bella e accogliente soprattutto molto pulita」

「Unfortunately, our stay was disappointing mainly because of the housekeeping and service standards. We specifically requested a non-smoking room, but the room we were given smelled like a smoking room, which was not what we had asked for. Upon check-in, we also noticed that the coffee cups had not been cleaned from the previous guest, and one of them had clearly been used as an ashtray. That was a very unpleasant first impression. On top of that, our room was skipped for cleaning for a couple...

「スタッフの方は皆親切で丁寧な対応をしてくださいました。お部屋は清潔で広々しておりアメニティも充実しています。朝食もとてもおいしかったです。」

「The building was old, though the room was clean. Breakfast was great, but the menu did not change for 4 days.」

「暖かくて居心地良いホテルでした」

「Çok memnun kaldım. Özellikle personelin ilgisi ve nezaketi beni çok mutlu etti. Teşekkür ederim. 」

「全てが完璧でした。 ２食付きプランにしましたが、夕食がすごく良かったです。」