2/10 (非常に不満)
YUICHI
2024 年 6 月 27 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The air conditioner was broken and no cold air came out.
I claimed the problem and the hotel staff checked it, but they said it was "working" and that it was just blowing air, and of course there was no cold air coming out.
I booked this hotel without realizing that it was a non-smoking hotel, so I spent the whole night in a hot, muggy room with a broken air conditioner.
The unbelievable experience continued when the staff double-booked my room and assigned it to another guest, who opened the door to my room while I was there. We looked at each other and together we put in a complaint to reception.
Also, strangely, there is no trash can in the room.
Although it was only one night, I would not recommend it for foreign travelers.
