Kilmarnock Vacations from ￥203,421

Had a very nice 2-night stay at Loch Long Hotel with my daughter and grandson. On arrival the reception area is very bright, modern and welcoming. The man on reception is extremely polite. After reading some really negative reviews I wasn't expecting much but was more than pleasantly surprised by how nice it actually is. We stayed in the family room, which is small but adequately eqipped with a double and single bed and bath. The room was lovely and warm,bedding was very clean and the hot water was perfect. Plenty tea/coffee and toiletries. I used the free hot tub and sauna which was fantastic. The food was superb at each meal for all three of us. Considering that this is a budget hotel with a budget price it gave excellent value for money. Entertainment in the lounge was also excellent. We will definitely return here

Parking was on the street and shops were a bit of a walk away. Room was clean, although it slipped off to one side!

Room was lovely and clean. All the staff were attentive and courteous.

Beautiful room, the staff were so friendly and overall fantastic experience!

My room was nice, but as a Pregnant lady, I was surprised that there was no step-free lift access which made it difficult to carry my bags to my room. I also received a "wake up call" in the middle of the night, which was for a different room. When I complained about this, the team apologised but generally laughed it off, which frustrated me. The breakfast was fairly nice, though basic. In general I did not enjoy my stay unfortunately.