Find Boutique Hotels in Key Biscayne, FL

"Unfortunately, the service by the pool and by the beach were horrendous. It wasn’t the fault of the waiters. They tried their best food took forever well over two hours to make it to the beach for lunch one time one of your outlets was closed and you actually closed the kitchen and there was nowhere to get lunch except for sitting down there were horrible college kids and underage drinking on the beach happening everywhere on the property. During spring break, there must’ve been 500 freshman from university Wisconsin. Like a keg fest on the beach.. The pool constantly ran out of towels and I couldn’t get a chaise lounges . The concierge only stays till 6 o’clock and after that if you need something, you have to wait on a very long Front Desk line to ask anything. The concierge’s actually keep banking hours and not hospitality hours. It’s very weird."

"Great Hotel, Great Location. The restaurants on Espanola Way (very short walk) were amazing."

"Very nice indication very clean and organized "

"The hotel is in a great walkable area with several restaurants right downstairs and only a block from the beach. The only issue was that when we checked in and were admitted to our room, the elevator in our building was out of service, so we had to walk up three flights of stairs with our luggage and then down again for checkout. Once there, we realized there were no towels in our room for showering. We asked twice and waited over an hour with no towels. When we were leaving the room, we ran into housekeeping and asked again, and finally received towels. "

"Overall we enjoyed our stay. However, we did not love when house keeping came in our room. To preface, we didn’t have any dressers, counter space, or sink space to put items. Fine..I had everything organized, all my hair things. Clean clothes on one side of the suitcase and dirty on the other, all organized. Same for my husband. When house keeping came in they flipped our suitcases closed so it was just a mound of clothes. For why you ask? They didn’t even clean the floors so idk. They knocked my things off of my nightstand to the floor, I guess to wipe it down. All my hair items were on the BACK OF THE TOILET. I thought maybe it was to wipe the 1inch of sink space I had. Nope. Nothing was wiped down. Every time they came in, they took our towels that were hung up and didn’t replace them. We hung up the placard so they just would not come in. They still did. Other than that issue, the hotel was fine. It did the job. It was also quiet at night, which I didn’t think was possible in that area. Also, I ordered a drink and didn’t realize it was $60 until another guest let me know. Insane for a drink. "

"Hotel is getting a bit worn. Very loud!"