Find Golf Hotels in Kaanapali, HI

"Disappointing."

"We stayed at the Sheraton 1 night during a heavy rain. There was rain leaking from ceilings and rain coming in from everywhere. They had great live music in the lobby. Most of the amenities were not a choice due to weather. "

"Nice resort. Staff was mixed, some very helpful and nice, but others not so much. I do wish there were a couple more food options, the few places all had the same mix of items. It was really crowded at times throughout the stay. Room was nice, but quite small. Had a nice trip overall."

"We had an issue with our rental car on the way from the airport to the property. The valet guts were so helpful and accommodating to us! As our first impression of the property, they could not have done better. All the staff were friendly. We did have a view of the ocean and the pool from our room."

"We had the ocean view suite and we could see the ocean and the pool. Our suite had 2 balconies (one in the master bedroom and another off the living room). The kitchen area had everything we needed to prepare our meals. It was also a bonus that we had an in-suite washer and dryer. Overall a wonderful experience "

"Wish the pools were heated"

"Upgraded at check-in to ocean front room. Was able to view/video a lot of whale activity with the ocean front room. Room was very clean, welcoming and well kept. Staff was excellent and pools were amazing. Highly recommend this resort and will return!!"

"Room was clean "

" The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid seemed high. They mostly remedied the smell situation the next day, but we still smelled it somewhat later in the week and wondered if a neighbor was smoking in their room, and it was coming through our vents. Overall, we enjoyed the resort, the snorkeling right on the beach in front of the resort was wonderful, the pools were so nice, the bed was very comfortable, and the kitchenette was more than adequate for what we needed. The restaurants on site were pricey but very good. The property grounds were beautiful and well-maintained. The location is great, and close to so much. The shuttle to other nearby Westin resorts and shopping and dining was nice. "