Find Hotel with a Concierge in Ixtapa - Zihuatanejo

"It’s in need of updates. Ac in our room broke and wasn’t fixed after letting them know first thing in the am until a second call was made at 5pm. The first fix was to open a window in +33degrees"

"Food was great! Loved the view from my room. Staff were helpful and friendly. Room was nice and clean"

"Excellent beach view. The bath and pool towels were very old.l had a terrible experience because a termite infestation suddenly appeared in my room and I had to be moved. The lock on the terrace window didn't work."

"Desafortunadamente tocó que había una convención judía y era incómodo el salir del hotel porque decían que era una zona restringida tenía que explicar que iba a salir del hotel y la verdad más adelante volver a explicar que iba a salir en este caso fuimos al Cocodrilario y al Partenón otro día y que te digan que no puedes andar por ahí siendo la única salida pues si fue un poco incómodo porque sino quieren que uno salga por la única salida que tienen pues hagan otra "

"The music on the grass was very loud and made it hard to sleep. The only thing that was worse was a night with a wedding on the beach. At 12:00am I finally called the front desk and they said they couldn’t do anything about it. Even though it was a Hyatt event."

"Great service and hotel"

"Muy bien "

"no volvería "

"Food and drinks were over priced. The quality of the food did not support the high cost. No music or entertainment to bring people to the pool area. It’s not as much a resort but a glorified hotel room. Ver low key and boring. Won’t be back. "