Book a Ixtapa - Zihuatanejo Resort

"Excellent stay at Sunscape Dorado Pacífico Ixtapa! The facilities were very well maintained, the service was outstanding, the food was good, and the shows were enjoyable. The weather was beautiful, and the spa massages were excellent. I would especially like to recognize Emanuel, Luis, and Saúl, who provided exceptional service as waiters—always attentive, friendly, and professional. As feedback, I would suggest improving safety in the pool area with the water slides. The landing zone should have floating barriers or buoys, as people coming down the slides can accidentally hit others swimming below who are unaware. Additionally, on March 25, 2026, around 4:00 pm, at the pool with the two slides, I witnessed a concerning situation where a young child (around 5 years old) slipped into the pool and struggled while his mother was calling for help. The lifeguard nearby did not react or notice the situation, and the child was ultimately helped by his sibling. I believe lifeguards should be more attentive and proactive in ensuring guest safety. Overall, we had a wonderful experience and truly enjoyed our stay."

"Clean room and shared areas! Staff was super friendly! "

"DON'T GO TO THIS RESORT!!!!!! the hotels cleanliness was terrible. Everyone in my family got a food born illness during our stay except for my husband. My six year old was vomiting uncontrollably on our second night from the reservation Italian restaurant. He was so ill that he wasn't better for the rest of the trip. I started to notice at the swim up bar and the snacks stand that the servers were washing the dishes by hand rather than using a dishwasher. This is clearly why we got sick. In the morning all the items were fresh and hot from the dishwasher but clearly the staff were far too lazy and would rather wash the items by hand than trolly them back into the restaurants. They were not using the proper hand wash method with bleach either. My kids ended up contracting Hand Foot and Mouth disease from the kids pool. The children's pool area looked clean upon first inspection but after my daughter mentioned green slime that she slipped on, up near the slide I had a further investigation. Turns out children aren't as important as adults at this resort. All it would have taken was one pool guy to notice and clean but there was green slime all over the landing of one of the slides, which meant the area wasn't being cleaned properly. I'm sure this is where he contracted Hand Foot and Mouth as it is very contagious. We have been home for three days and been to Emergency back here in Canada and it is confirmed HMFD. Now my daughter also has contracted HFMD. "

"My travel experience with hotel, Irma began after reserving a room, four months in advance. My credit card was billed immediately for the full amount. Shocked. Upon arrival, we were informed that the manager had removed all the refrigerators from the hotel rooms and that it was against hotel policy to consume any food or drink that was not purchased on the hotel property. Our ocean view room did not have any dresser drawers so we lived out of our suitcases on the floor most of our trip. The hallway outside my room door was a daily garbage collection site. My wife and I ate at the restaurant several times, but found the food generally dry and lacking taste. The pools are incredible. The list of rules that this hotel has is excessive . The manager does not appear interested in engaging her guests in conversation We will never stay at this hotel again nor recommended to anyone else."

"no volvería "

"Very friendly staff."

"Clean room, gorgeous sunset views, lovely sandy beach with access to snorkling- alot of stairs so not for the faint of heart. "

"Las instalaciones del hotel son magníficas, grandes vistas, habitación muy amplia con excelentes acabados y decoración. Quizá falta un poco de sazón en algunos platillos. Todo el personal fue muy amable. Disfrutamos la estancia. "

"Amazing gem of a place! Clean! Right on the beach! Gracias!"