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"Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited."

"Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! "

"Everything was excellent "

"Clean room, courteous and cheerful staff. "

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"

"Spectacular!"

"Great place, dog friendly, "