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「Wonderful stay! Will come back!! Staff-standout staff! The staff works incredibly hard and makes you feel very welcomed. Tip the staff!! Food-probably the best resort food I have ever had at a hotel. So many options and food had a great quality. We loved Magna, Oregano and surprisingly Raises with their unique menu. Magna breakfast was my favorite meal! No reservations and we never had to wait to be seated for a meal Pool/Beach-it often felt like the resort was empty because there was no...

「Wonderful service」

「The property is beautiful. The staff amazing. Food was delicious. Our issues with this stay were all our room. The most uncomfortable bed I have ever slept in. Hard as a rock! If you have a bad back like I do, be warned. Our room fridge was never stocked the whole week we were there and when we tried to order items by room service, they never showed up. We travel to Mexico so twice a year. All though this was a nice trip, this particular resort will not make the repeat visit list.」

「ビーチに遠くて、タクシーが必要。」

「I recently stayed at SLS Playa Mujeres and unfortunately left very disappointed overall. For a property marketed as a five-star luxury resort, too many details were missed, and in hospitality, the small details are what separate a true luxury experience from an average one. One of my biggest frustrations was not being informed upfront about the “elite” upgrade package option. Whether intentional or not, it created the feeling that there was always another tier you were expected to pay for in...

「This was our fifth time here, and it continues to be our favorite place to visit in Cancun. The staff is truly exceptional and always makes us feel welcome. The kids club was amazing—Amaia absolutely loves it! A special thank you to Cristina, Isabella, and all the wonderful staff for taking such great care of my daughter. Every restaurant we visited was fantastic. Shoutout to Johny and Norberto at Lizzo, and to Humberto, Margaito, and Mari at the Market for making breakfast such a great...