2/10 (非常に不満)
Ronie
小さなお子様連れの家族旅行
2023 年 9 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
If I could give this place 0 stars I would. I do not normally write awful reviews, but in this case, I do want to WARN people. My husband and 2 very young children checked into a cabin, and about 30 minutes after going to bed, my husband started itching and getting bit. He had over 20 welts on his body. We tried to get ahold of Rex, the owner but no one would answer their "after hours" number. We packed up and left by 1:00 A.M. We were booked to stay 3 nights. They hired an exterminator to come check it out. He came ONE week after and Rex claimed they were not "bed bugs." You take a look and tell me.....Either way, my husband had welts and when I turned on the lights, 2 bugs were crawling toward my 6 month old. There is no way we could have stayed throughout the whole night. Rex would not return my calls at all (over a span of 3-4 weeks). I was the one calling them. He verbally agreed to "refund" us $150 which was less than 1/2 of what we paid. He never called back to make that happen; that was over a month ago. AWFUL EXPERIENCE!!!!
We had to throw out all the clothes we had on, and our linens as we did not want to transfer anything. We still are out all our money. WHO does this??.,... Has guests stay and doesn't do anything for an experience like this.
PLEASE DO NOT STAY HERE!!!!! I added pictures but was not able to upload the video of them crawling. Also wanted to make a note that another guest who stayed in this cabin also reported bed bugs in August. PLEASE STAY AWAY!
Ronie
2023 年 7 月に 3 泊滞在