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"Clean room and friendly staff."

"Clean, comfortable hotel in an ideal location. The breakfast buffet includes a lot of traditional Japanese dishes and is just outstanding. "

"Excellent all round"

"Excellent stay. Very spacious and well appointed rooms. Great value too. Would stay here again if return to Nagano in future. "

"Location,staff,breakfast and cleanliness were all great!"

"Very friendly staff. Did not speak much English but made efforts to understand us and cominicate with us. Rooms are clean and big, small bathroom but very clean. Breakfast included (huge buffet). Free drinks from 9:00 to 11:00 pm. Much appreciated"

"Room was spotless and large, and staff was very helpful"

"It was a very nice stay. The place was so peaceful and quiet. Very impressed with the cleanliness. The staff are very polite and helpful. Sadly I just stayed 1 nite and it was raining., but we get to enjoy the hotel’s amenities. "

"Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly. "