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The staff was kind, the view was lovely, both morning and night. There was a terrace outside the room with a table and chairs, where I spent a lot of time. The Viking-style restaurant had good food and good views of the water and the harbor. The only thing that bothered me was the sound of the engines ...
The service was excellent. The hotel is connected to the Shin-kobe station. The Herb garden and rope way are located right behind the hotel. What an amazing garden. It is a very convenient location.
I was not staying at the nicest floor compared to the other lower floors in this hotel but this is as closet to a hotel back in America which I appreciated greatly. The hotel was a lot more spacious compared to the conservation of space in normal Japanese hotels. The bathroom was really spacious ...
Farway from downtown but with a shuttle service running every 20 minutes.