Hotel Zone Beaches

Resort was beautiful and had all the amenities you could want. Staff was very friendly and attentive. Very good stay!

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

We returned to Iberostar Selection Coral Cancun because we truly enjoyed our one-week stay two years ago; however, this visit may be our last. Despite booking six months in advance and requesting a king bed for our anniversary, we were initially assigned a double queen room and asked to pay extra for a king bed on a higher floor. We spent the first night in a king room on the first floor above the lobby, which was noisy and poorly maintained. The shower faucet was covered in rust, and there was noticeable nighttime noise, possibly from nearby guests or operations below. We then paid to upgrade to a corner room the rest of our stay, which offered a beautiful view, but maintenance issues persisted. Both curtains had fallen off the track and could not fully close, and the coffee machine was leaking water. In addition, service at the à la carte restaurant in the adults-only building was very slow—we waited about 15 minutes before anyone took our drink order, not even offering a glass of water. As a result, we avoided the à la carte restaurant for the rest of our stay and only dined there on buffet nights. Overall, this experience did not meet the standard of our previous visit.