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2nd time staying in YMCA Sailsbury. Could be better if given a free upgrade to a better room with view. Appreciate if Housekeeping staff would have been more open and efficient in providing complimentary water. Concierge staff were very helpful. Hope for an even positive experience next time.
Everything is fine with this hotel. I faced difficulty with the lift as well as the room door with the card key. The lift is like outside of the hotel. Overall, the hotel is nice. The best thing is there is a food hall at basement.
Hotel location is very convenient easy access to many places by MTR. Hotel is link to shopping mall.
The employees were very helpful. And the free shuttles to the main metro stops were very convenient.
The little blue birds on the door signs are very cute.
Total satisfaction. It is a wonderful hotel and as a matter of fact I am returning in two weeks.
FANTASTIC service. As a frequent business traveller, I stay in hotels all the time and this is one that stood out because of their staff. Rooms were clean and big for HK standards. Bed was firm and comfortable. If I had to pick something for improvement, it would be that the pillows are too soft. ...
Excellent location for access to all public transport services. Ideal for those who intend sightseeing. Decent sized rooms, good wifi but limited storage. Wonderful harbour and city views. I would use this hotel again
Breakfast is excellent. Bed is so comfortable. Good shower, cold aircon. Friendly and attentive staff. This is my friend birthday trip so request if any special arrangement can be done and we received beyond what we expected. Birthday card, toys , cake , bed decoration etc Thank you very much.
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