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The staff was so incredibly nice and helpful!

Beautiful hotel in a beautiful area. Attached to JR Hakodate station. Surrounded by great places to eat. Lucky Pierrot is about a 15 minute walk from the hotel along the ocean. Will definitely stay here again.

Very good

Great hotel, close to everything and the bath/onsen was incredible....wouod stay at again.

This is one of the most beautiful properties we’ve stayed in our rather extensive international travels in the past two decades — quiet, stylish, elegant and aesthetic, more like an art museum with books, paintings, sculptures, historical train models. It locates inside a national park and directly connected to a very private lake. Most impressive is its staff who are so kind, patient, profesional, putting extra efforts into making our stay enjoyable. Many guests stayed there were Japanese and...

An excellent value in the immediate vicinity of Hakodate station! Nice breakfast buffet and onsen facilities as well!

Hotel is about 15 mins drive to the Hakodate station and Red brick warehouse. It is quite convenience to those who drive.

We enjoyed the stay very much. The room is smartly designed. The bedding is comfortable. The view of the harbor is an added bonus. The breakfast has incredible selection of food from Japanese to western.

Very smooth check-in. The place was really beautiful. The location was good, too. Quick walk to the red brick area. 20 minute walk to the ropeway. We were there in June, and didn't need to use the fire place, but the smell of woodsmoke was there. During winter, you expect the smell of wood burning, for sure, but I was not expecting that in June. However it didn't bother us since it was kind of like staying at a camping site. Just wondered if this might not be great for some people sensitive to...

Though the room wasn’t overly large, the beds were very comfortable. We had some freezer packs from a cooler that the front desk staff kindly re-froze for us in their freezer, since the room only has a refrigerator. The buffet breakfast was very nice as well. Happy with the stay. Conveniently located not too far from the popular Hakodate attractions.

Very clean and comfortable stay. Of course the breakfast buffet is everything it is advertised to be and more.