Verified review
10/10 Excellent
Robert
Oct 6, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful properties we’ve stayed in our rather extensive international travels in the past two decades — quiet, stylish, elegant and aesthetic, more like an art museum with books, paintings, sculptures, historical train models. It locates inside a national park and directly connected to a very private lake. Most impressive is its staff who are so kind, patient, profesional, putting extra efforts into making our stay enjoyable. Many guests stayed there were Japanese and had their own cars, but we had to depend on the hotel shuttle. The driver of the hotel picked us at Shin-Hakodate Station, took us to the town which is rather far away, and dropped us off at another train station. We cannot thank him, as well as other helpful staff, enough! The dinner at hotel restaurant booked out when we arrived, but we had two breakfast at the hotel restaurant. The quality of food was absolutely first-class, fresh and delicious. We read great things about this resort before we booked it, but our actual experience is way beyond we expected. We recommend wholeheartedly!
Stayed 2 nights in Oct 2026
