ホーボーケンのアパート

「Stay was everything 」

「The owner never sent me the check in info and I was stuck in downtown Manhattan with no place to stay. I had to get a hotel room which cost me another 650 !! The owner has yet to even contact me an apologize. I even tried to call the number listed under his contact info and the phone number was disconnected!! Stay away !! Complete nightmare !! 」

「While the apartment was perfect for my daughters we had major issues with communications with the host when they were trying to locate the apartment. The confirmation email we received had the address as 621 Hudson street and pick up of the key on Jane street. Then we received a comm with a different apartment address which was on Jane street. I questioned which address was correct and was told the Hudson address and that the Jane one was a mistake. This is all documented in VRBO chats. My...

「Close to transportation, central to Manhatten 」

「Communication was a HUGE issue from the start. No info email, so I messaged the host in the app and even contact VRBO directly. Then they ask to call 30 min before check‑in to plan a meet up. Odd, I asked for concrete details to avoid waiting in the cold, zero response. We're traveling and uncertain so booked a hotel the 1st night. Finally reached someone named Paul, he said cleaners were still in the apt and we couldn’t check in early. Not what we were trying to do. Told to use a lockbox by a...

「It was not a great way to start our 8 days in New York, the toilet was really dirty, the bed sheets had log hairs in them, the sofabed was very uncomfortable and the floor was sloping. We didn't feel comfortable at all.After finally hearing back from the hoast we agreed to leave after the second night but we only got a refund for 5 out of the 8 days we paid for excluding all the extra fees they slap on....So all in all we lost almost half of what we originally paid plus we had to pay for...

「WRONG PROPERTY shown! The hosts/Vrbo are lying to us.The images and location shared in listing are NOT what you are renting...we didn't find out until the day of 3pm 'check-in call/text' with a different address. I was told that the address listed was for the Mgt Office, which is not what was communicated in the online/email confirmations. I checked.We purposely choose a second story listing for safety with the kids - this is on the first with bars on the window. I would not stay here again nor...

「Amazing stay! The host was very responsive and kind, and the apartment itself was super cute, spacious, and beautifully decorated. The area was nice and felt safe, with lots of families nearby. I had zero complaints and would definitely stay here again.」