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"This is the most incredible place I have ever stayed. It isn't a luxury spa as much as an over all experience. The scenery is absolutely beautiful, the hot springs are great, and the food is the best. "

"Got this hotel at very good price, rooms are very large, loved it. Room amenities are 5 star."

"Nice place to stay,"

"Was a big room with a comfortable bed. A good size bathroom with an enclosed shower stall. Breakfast was good. "

"Staff was friendly, but the kiosk to check-in felt less warm than a normal check-in. Room was clean and neat, the bed was hard which I've heard is possible for Japanese rooms. A bit odd that the best way to walk there from the train station was to walk through a large park, but it was fine."

"Hotel staff were friendly and courteous. Our room was very clean, spacious and comfortable. Hot spring was excellent, relaxing in outdoor one looking up at stars was fantastic. We also enjoyed the breakfast very much…so many choices of delicious food including desserts. "

"Clean room with clear instructions on appliances and amenities to get the most of our stay."

"Incredible location, fantastic accommodation, very helpful staff, 5* service. Unlimited free beer from room’s own draught beer tap was spot on."

"Clean room, great view of Mt Fuji. Good breakfast with lots of options. "