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"Room was very clean. Exactly as we expected. Friendly and helpful staff. Breakfast was delicious."

"Superb design, so pleasant to enjoy this beautiful and relaxing space. A welcome change from cookie cutter hotels that look all the same. Well located. Welcoming staff. Highly recommend."

"Clean. Onsen was good. Nice Ryokan experience."

"全て良かったです"

"Yes"

"Very helpful"

"Very close to the lake and had underground parking. "

"Staff was helpful from the start. Hotel provides courtesy shuttle to the hotel from Kawaguchiko station. Staff welcomes you into the hotel and guide you to your room. Staff will explain how to use any amenities such as the open air bath. Our room used a futon and a staff will come by and set up the room. Much like other reviews, hotel is outdated and quite far from any convenience store or restaurant."

"friendly staff, clean room, great amenities! what stood out the most was the view of mt fuji from the room / balcony. "